Help and Support

We have much-enhanced Search, Instant-chat, Image, Visiting Locations, Webcam and Locations/Map services rolling out, please be patient as we bring all these FREE features online!

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Most popular topics

What is a Verified Profile?

We provide a service where users can send us their Photo ID (passport or drivers license) ...

How do I delete my profile?

Go to the Settings menu option. At the bottom of the Settings page is the Delete Accoun...

How do I add photos?

First view your profile. From that page, click Photos from the left menu and follow the...

How do I hide my profile?

This feature is only available to Gold members. Upgrade to Gold to get this feature. Fi...

How do I report a spammer or scammer or abuse?

View the profile of the person who is a spammer or scammer. Submit a Help Ticket with t...

How do I stop someone from viewing me?

This feature is available to Gold Members only. ...

How do I add a Friend?

View the profile of the person you like. Click the [I like you!] button so it lights up...

I registered for a profile but it says Invalid username or password

Firstly, see if your profile actually exists and is 'live'. If your nickname is, for ex...

How do I change my age?

This feature is coming soon....

How do I move my Pro profile higher into the Pro Directory?

First view the Pro Directory. Then choose the Get Yourself to the Top icon....

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