Help and Support

We have much-enhanced Search, Instant-chat, Image, Visiting Locations, Webcam and Locations/Map services rolling out, please be patient as we bring all these FREE features online!

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Most popular topics

What is a Verified Profile?

We provide a service where users can send us their Photo ID (passport or drivers license) ...

How do I delete my profile?

Go to the Settings menu option. At the bottom of the Settings page is the Delete Accoun...

Essential Profile information

You are seeing the page requesting some information because your Profile does not have eno...

How do I add photos?

First view your profile. From that page, click Photos from the left menu and follow the...

How do I hide my profile?

This feature is only available to Gold members. Upgrade to Gold to get this feature. Fi...

How do I report a spammer or scammer or abuse?

View the profile of the person who is a spammer or scammer. Submit a Help Ticket with t...

How do I send someone a file in Chat?

Start a private chat conversation with a user. From the "More" menu, choose File Transf...

I cannot enter the public chat rooms

The chat room requires Adobe Flash. If you are having problems, try UN-INSTALLING Adobe Fl...

How do I stop someone from viewing me?

This feature is available to Gold Members only. ...

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